Help Center

Support

How can we help?

Common questions

How do I download the app?

Carpe is available on iOS and Android. Download it free from the App Store or Google Play.

Can I use Carpe without an account?

Yes. No signup required. Just open the app, enter your city, and spin. Your history syncs via iCloud or Google backup if you do create an account.

How does the spin work?

Carpe uses a slot machine mechanic to pick a restaurant, activity, event, or streaming pick for you. Set your filters — price, cuisine, vibe — then hit spin. Fate handles the rest.

What cities is Carpe available in?

Carpe covers hundreds of US cities from major metros like New York, LA, and Miami to smaller cities and college towns. If you don't see your city, you can request it from the app and we'll prioritize adding it.

I'm a business owner. How do I get listed?

Your business is likely already in Carpe — we've indexed hundreds of thousands of venues. Visit our business page to claim your listing. Basic listings are free.

How do I delete my account?

You can delete your account from the app: Profile → Settings → Delete Account. Or email us at support@carpe-app.com and we'll handle it within 30 days. See our account deletion page for details on what data is removed.

I found a bug or the app isn't working. What do I do?

Email us at support@carpe-app.com with a description of the issue and your device type (iPhone model / Android model). We respond within 24–48 hours.

Contact us
General
hello@carpe-app.com

24–48 hour response

Support
support@carpe-app.com

App issues, account help

Business & Partnerships
business@carpe-app.com

Listings, boosts, enterprise

Press
press@carpe-app.com

Media inquiries